As a student, faculty, or staff member at Tarleton State University, you may encounter technical issues or have questions about the university's digital resources. Fortunately, Tarleton State University offers a comprehensive help desk support system to assist you with any technical concerns or queries you may have.
Help Desk Support
The help desk support team is available to provide assistance with a wide range of technical issues, including password reset, network connectivity, email setup, and software installation. You can contact the help desk via phone, email, or online chat, and they will respond promptly to resolve your issue.
Hours of Operation
The help desk is open during the following hours:
- Monday to Thursday: 8am to 7pm
- Friday: 8am to 5pm
- Saturday and Sunday: 12pm to 5pm
You can also submit a help desk ticket online, and the support team will respond to your query within 24 hours.
Technical Support Resources
Tarleton State University offers a range of technical support resources to help you troubleshoot and resolve common technical issues. These resources include:
- Online tutorials and guides
- Frequently Asked Questions (FAQs)
- Technical support documentation
- Software downloads and installation instructions
You can access these resources on the university's website, under the "Help Desk" section.
Popular Technical Support Topics
Some of the most common technical support topics include:
- Password reset and account management
- Network connectivity and Wi-Fi setup
- Email setup and configuration
- Software installation and troubleshooting
- Computer hardware and peripheral support
Student Resources
As a student at Tarleton State University, you have access to a range of resources to help you succeed academically and personally. These resources include:
- Academic advising and tutoring services
- Career counseling and job placement services
- Mental health and wellness services
- Disability support services
- Online course materials and resources
You can access these resources on the university's website, under the "Student Resources" section.
Student Computing Services
The university also offers a range of computing services specifically for students, including:
- Computer labs and printing services
- Software availability and licensing
- Network and internet access
- Mobile device support and troubleshooting
Faculty and Staff Resources
As a faculty or staff member at Tarleton State University, you have access to a range of resources to help you succeed in your role. These resources include:
- Professional development and training opportunities
- Technical support and IT services
- Research and grant support services
- Administrative and HR services
- Online course materials and resources
You can access these resources on the university's website, under the "Faculty and Staff Resources" section.
Faculty and Staff Computing Services
The university also offers a range of computing services specifically for faculty and staff, including:
- Computer hardware and software support
- Network and internet access
- Email and calendar services
- Mobile device support and troubleshooting
We hope this article has provided you with a comprehensive overview of the help desk support and resources available at Tarleton State University. Whether you're a student, faculty, or staff member, we encourage you to reach out to the help desk or explore the university's website for more information on the resources and services available to you.
What are the hours of operation for the help desk?
+The help desk is open Monday to Thursday from 8am to 7pm, Friday from 8am to 5pm, and Saturday and Sunday from 12pm to 5pm.
How do I contact the help desk?
+You can contact the help desk via phone, email, or online chat. You can also submit a help desk ticket online.
What resources are available to students?
+Students have access to a range of resources, including academic advising and tutoring services, career counseling and job placement services, mental health and wellness services, and disability support services.